Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get Started with Referrals
Join Us in Supporting Families Today!
Your involvement can make a significant difference in the lives of individuals with disabilities. Help us create a brighter future together!
Referral Process Overview
Eligibility Criteria
To qualify for our services, individuals must have a documented intellectual or developmental disability and meet specific income guidelines. Families are encouraged to reach out for detailed eligibility requirements.
Intake Procedure
Our intake procedure involves a comprehensive assessment to understand the needs of the individual. This ensures that we can provide the most suitable support and services tailored to each person’s unique situation.
Referral Process
Referral agents can submit a referral form via our website or contact us directly for assistance. We prioritize timely responses to ensure individuals receive the support they need as soon as possible.
Contact Information
For inquiries regarding the referral process, please contact us at [email protected]. Our team is here to assist you with any questions or concerns you may have.
Important Documents
PDF Referral Form:
The PDF referral form is available for download on our website. Please complete the form and submit it to initiate the referral process for our services.
Support Services:
We offer a range of support services tailored to meet the needs of individuals with intellectual and developmental disabilities. Our dedicated team is committed to providing compassionate care and assistance.
Community Integration:
Our programs emphasize community integration, allowing individuals to participate in local activities and build meaningful relationships. We believe in fostering a sense of belonging and inclusion.
Family Support:
We provide resources and support for families throughout the referral and intake process. Our goal is to ensure families feel informed and empowered as they navigate these important steps.
Feedback and Follow-Up:
We value feedback from families and referral agents. After the intake process, we conduct follow-ups to ensure satisfaction and address any ongoing needs or concerns.
Next Steps
Once the referral form is submitted, our team will review the information and reach out to schedule an assessment. This step is crucial in determining the best services for the individual. We appreciate your patience during this process as we work to provide the best support possible.
Pros of Our Services
+ Comprehensive support tailored to individual needs.
+ Family-oriented approach that fosters community connections.
+ 24/7 assistance from trained professionals.
Cons of Our Services
– Limited availability based on funding and resources.
– Potential wait times for service initiation.